Integrity Realty Privacy Policy
Effective Date: August 26, 2025
This Privacy Policy describes how Integrity Real Estate Sales and Leasing Corp. (referred to as "we," "our," or "us") collect, use, and share information in connection with our AI Agent Chat-bot, our Integrity Realty Website, Facebook Page, Instagram Page, Facebook Messenger, Instagram Direct Messages and our Facebook advertising campaigns.
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our Services, to communicate with you, and to manage our business operations. The types of information we collect include:
1.1 Information Collected from Our Website
Personal Information You Provide Directly: This includes information you submit through forms, such as your name, email address, phone number, and any other details you provide when you subscribe to a newsletter, fill out a contact form, or make a purchase.
Log Data: When you visit our website, our servers automatically record information that your browser sends. This includes your Internet Protocol ("IP") address, browser type and settings, the date and time of your request, and other statistics.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
1.2 Information Collected Through Facebook Ads
Facebook Pixel Data: We use the Facebook Pixel on our website to measure, optimize, and build audiences for our advertising campaigns. The Pixel may collect information about your interactions on our website, such as which pages you visit, what actions you take (e.g., adding an item to a cart), and purchase data.
Facebook Lead Ad Information: If you interact with our Facebook Lead Ads, we may collect the information you provide in the form, such as your name, email address, phone number, or other details relevant to the ad campaign.
1.3 Information Collected from Our AI Agent Chatbot
Conversational Data: We collect the text, images, or other data you input into our AI chatbot ("Prompts"). This data is processed to understand your queries and provide relevant responses.
User-Provided Information: You may voluntarily provide personal information (e.g., name, email) during your chat with the AI agent. We will process this data to better serve you.
Technical Information: The chatbot may collect technical data related to your interaction, such as your IP address, device type, browser, and usage statistics.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: This includes operating our website, delivering chatbot responses, and enhancing the functionality and user experience of our platforms.
To Personalize Your Experience: We may use your information to provide personalized content and recommendations on our website and through our chatbot.
For Marketing and Advertising: We use data collected from our website and Facebook ads to deliver targeted and relevant advertising to you on Facebook and other platforms. We may also use your contact information to send you marketing and promotional emails about our products and services.
For Communication: To respond to your inquiries, provide customer support, and send important service announcements or updates.
For Analytics and Reporting: To analyze trends, track the effectiveness of our marketing efforts, and monitor the usage of our Services.
For Security: To protect our Services and users from fraud, spam, and abuse.
3. How We Share and Disclose Your Information
We may share your information with third parties only in the ways that are described in this Privacy Policy:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, marketing, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Advertising and Analytics Partners: We share data with advertising partners like Facebook to measure ad performance and deliver targeted advertisements. This may include information collected via the Facebook Pixel.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
4. AI Chatbot Data Specifics
We are committed to the responsible use of AI technology. Please be aware that:
Prompts and Data Use: Your conversational data with the AI chatbot may be stored and used to train and improve the performance of our models. This process involves analyzing conversational patterns and improving the accuracy and helpfulness of the chatbot's responses.
Data Deletion and Anonymization: We strive to anonymize conversational data where possible to protect your privacy. If you have provided personal information during a chat and wish to have it removed, please contact us.
5. Data Security
The security of your information is important to us. We implement reasonable security measures, including physical, technical, and administrative safeguards, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at the email provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We advise you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Integrity Real Estate Sales and Leasing Corp.
Address: #70 Pearl Street, Pasig Greenland, Barangay Rosario Pasig City, Philippines
Email: [email protected]